1. Go on: https://xat.com/ticket
2. Clic on OPEN NEW TICKET
3. Clic on HELP TOPIC, select “Locked Out”
4. On (Subject) of the ticket, write: My account is locked out
5. Copy the next text and paste it on ”Message”. Replace everything in CAPS with your data. When you’re done, clic on OPEN TICKET:
Hi, can you please help me, my account is blocked by xat account locking.
My registered username is: YOUR REGNAME
My user ID is: YOUR ID
This happened on: THE DAY AND THE HOUR (APPROXIMATELY) OF THE BLOCK
Please do what you can. I need my account as soon as possible.