Account management errors
E4 – Already registered.
E6 – Username is taken.
E7 – Email is already in use.
E13 – Not found.
E14 – Wrong password.
E15 – Email is not valid.
E17 – Email not found, or cannot change username.
E19 – Sorry, name already taken.
E20 – Cannot delete account due to username change or recently registered.
E21 – Turn off authentication before deleting an account.
E22 – Check your email to login and delete your account.
E23 – You cannot delete an account that has xats, days or powers.
E25 – Incorrect Username/Email or Password
E26 – Account not activated.
E27 – Email has been blocked.
E28 – Account deleted. (Open a ticket.)
E29 – Locked out.
E30 – Check your email. (Security check.)
E31 – Cannot turn account locking on. Location update may be required.
E33 – Please set the clock on your device.
E34 – Failed to activate authentication. Try again.
E35 – Incorrect authentication code.
E36 – Login requires authenticator code.
E37 – Enter authenticator code to verify request to disable Account Authentication.
E39 – Password was too short. Must be at least 6 characters long.
E40 – Passwords are not the same.
E42 – Email is not valid.
E43 – Email is blocked. (Register with a different email.)
E44 – Bad user ID. Please login and try again.
E45 – Login and try again.
E46 – ID was not found.
E47 – Name is too long or contains bad letters. Must be between 10-18 characters.
E48 – Name is not allowed.
E49 – First letter must not be a number.
E50 – Bad user ID. Sorry you can’t register.
E51 – The ID has been registered before or was deleted (email reused) and can no longer be registered.
E55 – Account was deleted. (Open a ticket.)
E64 – Check your email. (Security check.)
System problem (1): Error when creating a group.
System problem (2): Cannot register that ID.
System problem (10): Cannot register that ID.
System problem (11): Cannot delete account due to transfer block.
System problem (12): Cannot delete account or change name due to transfer hold.
System problem (13): Login with locking/protection turned ON.
System problem (14): Login is currently undergoing maintenance. Try to login again later.
System problem (20): You need to re-login.
System problem (21): You need to redo the trade by refreshing on the chat or re-login.
System problem (23):
User has Mint
System problem (25): Multiple features have been disabled due to breaking terms of service or security.
System problem (26): The recipient of your transfer has a transfer block.
System problem (27):
You have too many days and need to trade some or use DX
System problem (28): Trying to send too many xats/days.
System problem (29): Other user is likely using third-party programs to edit the trade.
System problem (30): You cannot buy powers.
System problem (31): You cannot promote a group.
System problem (32): Cannot buy power(s) because all account transactions are suspended.
System problem (33): Temporary transfer hold. Blocks only outgoing transfers and trades.
System problem (40): Trade is currently undergoing maintenance. Try to trade again later.
System problem (42): Cannot trade this power.
System problem (43): Cannot trade 1 day for 1 day.
System problem (47): Cannot transfer to celebrity (trading works).
System problem (49): The user is no longer online.
System problem (51): Attempting to trade to a Bot or a mobile user.
System problem (55): Your account is held indefinitely. Blocks all outgoing trades and transfers.
System problem (56): The recipient of your transfer has a transfer block.
System problem (65):
Cannot send Jinx powers
in main chat.
System problem (66): Transferring, trading, and initiating marriages/BFFs are not supported on mobile.
System problem (99): Server issues. Try again later.
Not available (1): Group has not been deemed inactive (must be 3 months of no staff).
Not available (5):
Group has been delisted
Not available (6): Group has already been purchased.
Not available (7): Group was created less than 6 months ago.
Not available (8): Group was deleted.
Not available (9): Group has a low ID.
Not available (11): Group has not been deemed inactive (must be 3 months of no staff).
Not available (12): Group name has a reserved word.
Not available (13): Group cannot be purchased.
Short Names Errors
Name taken (1): Sorry, name already taken.
Name taken (2): Sorry, name already taken.
Not allowed: Reserved word e.g. “xat” or a swear word in the name.
Ticket System Errors
403 – Your email is on the ban list (cannot create ticket).