1. Go on: https://xat.com/ticket
2. Clic on OPEN NEW TICKET
3. Clic on HELP TOPIC, select “Account Hold”
4. On (Subject) on the ticket, write: Hi, please help my account is held
5. Copy the next text and paste it on ”Message”. Replace everything in CAPS with your data. When you’re done, clic on OPEN TICKET:
Hi, my account is held, can you please help me?
It says my account is held for DAYS THAT YOU’RE HELD FOR
My registered username is: YOUR REGNAME
My user ID is: YOUR ID
This happened on: THE DAY AND THE HOUR (APPROXIMATELY) OF THE HELD.
Please do what you can.