1. Go on: https://xat.com/ticket
2. Clic on OPEN NEW TICKET
3. Clic on HELP TOPIC, select “Chat Block”
4. On (Subject) in the ticket, write: Hi, please help my chat is blocked
5. Copy the next text and paste it on ”Message”. Replace everything in CAPS with your data. When you’re done, clic on OPEN TICKET:
Hi, I’d like to know why my chat is blocked.
My chat is: THE NAME OF YOUR CHAT OR URL
This happened on: THE DAY OR THE HOUR (APPROXIMATELY) OF THE BLOQ.
Please do what you can.