1. Go on: https://xat.com/ticket
2. Clic on OPEN NEW TICKET
3. On HELP TOPIC, select “Account Block”
4. On (subject) in the ticket, write: My account is blocked with error 25/55. Can you help me? or if your profile has been deleted; My profile has been deleted. Can you help me?
5. Copy the next text and paste it on ”Message”. Replace everything in CAPS with your data. When you’re done, clic on OPEN TICKET:
Hi, I’d like to know why my account is blocked from trading and I keep getting system error 25 or 55 when trading/transferring.
My registered username is: YOUR REGNAME
My user ID is: YOUR ID
This happened on: THE DAY AND HOUR (APPROXIMATELY)
Please do what you can.