Ticket

Select the type of problem, clicking in the subject that you would like to send the ticket:

Xat Support – Department Status Updates (normal, delayed, etc.. )

Things i have to know before sending a ticket.

DO NOT give any personal information in tickets, for example: passwords, address or telephone numbers. Important: The xat staff do not speak Spanish, so you have to write everything just as is written in the photos below. Tickets who have been written in the wrong section would not be answered and will be eliminated. They can take 24 to 72 to respond to your ticket, so you’ll have to be patience. If you open several tickets about the same subject, you can have a ban from the ticket support system.