Ticket: Lost my email and password

1. Go on: https://xat.com/ticket
2. Clic on OPEN NEW TICKET
3. Clic on HELP TOPIC, select “Lost Access”
4. On the (Subject) of the ticket, write: Please help I’ve lost access to my account
5. Copy the next text and paste it on ”Message”. Replace everything in CAPS with your data. When you’re done, clic on OPEN TICKET:

Hi, I’ve lost access to the email of my xat account. I can’t even login and I can’t recover it.
Can you please help me?
My registered username is: YOUR REGANME
My user ID is: YOUR ID
Please do what you can.
Thank you!

If you do not receive a email trying to reset your password:

Hi, I’m trying to reset the password of my xat account. But I am not receiving any email.
Can you please help me?
My registered username is: YOUR REGNAME
My user ID is: YOUR ID
Please do what you can.
Thank you!