Ticket: Payments problems

1. Go on: https://xat.com/ticket
2. Clic on OPEN NEW TICKET
3. Clic on HELP TOPIC, select “Payment Problems”
4. On the (Subject) of the ticket, write: Hi, can you please help me with my payment problem
5.  Copy the next text and paste it on ”Message”. Replace everything in CAPS with your data. When you’re done, clic on OPEN TICKET:

 

Hi, HERE YOU EXPLAIN YOUR PROBLEM, IF YOU HAVE PROBLEM WITH PAYMENT OR REFOUND
My registered username is: YOUR REGNAME
My user ID is: YOUR ID
Payment method: THE METHOD YOU USED TO BUY XATS
This happened on: THE DAY AND HOUR (APPROXIMATELY) OF THE PUCHARSE
Please do what you can.
Thank you!